Welcome to Christine’s Family Daycare!

I believe parent/provider communication is the key to a successful child care relationship.  When I accept a new family into my business, I welcome questions, feedback, or discussions of any kind that are oriented towards a positive outcome for the child/children.  You may call or email me anytime, day or night.  If you call during the day, please be aware that I may be busy with the children & may not be able to answer the phone.  If you leave a message on my voice mail, I will call you back as soon as possible.

In order to make our relationship as enjoyable as possible, I have created this website.  The  information here is well thought out and comes from many years of experience.  It has beneficial requirements that are necessary to assure that there are no misunderstandings between either party, that each party is aware of the requirements, and that these requirements are carried out in a businesslike manner.   If any of my policies seem unfair or unnecessary, please take a moment to think about that policy & how it would apply to your current working situation… I’m sure it will make sense in that light.  These policies are enforced for the same reasons as they are enforced in any job situation - for fairness & respect. All policies will be adhered to at all times, however there are some conditions or circumstances for which a policy may be waived, on a case by case basis at the discretion of the provider.  Please be aware that when a policy is waived it’s only for that one time & does not set a precedent that the policy will be waived again. If you have any questions, please ask.



Hours of Care

The days and hours the child will be cared for are outlined in your contract. Children may not be in my care for more than 10 hours per day.



Each parent’s rate is outlined in their contract.
Payment will be made in advance on Monday before 5:30 pm each, preferably by cash. I will also accept a check. Check should be made payable to:  Christine Hernandez. Full payment is due regardless of attendance. No refunds or discounts are given for illnesses, late arrivals, early departures, parental vacations, days off or if care is suspended for non-payment. Please do not put me in the uncomfortable position of having to ask for your payment, including late fees. If the daycare is closed on a Monday, payments are due on the next day the daycare is open. I will issue an annual receipt for tax purposes in January.


Returned Check Fee

If a check is returned, the parent will be charged $25 which will be paid with cash only on the next business day. Cash will be the only method of payment accepted thereafter. Post dated checks will not be accepted.


Late Payment Fee

Late payments are not accepted. If payment is not made promptly on Monday before 5:30 pm, the child may not be cared for, care may be terminated, and the deposit will be forfeited. I ask you to consider how you would feel if your employer came to you on your expected payday & told you that your paycheck would be delayed? If you get prior approval from me to make a payment late, there will be a late fee of $5 per day added to the amount due. If payment plus late fee’s is not received within 3 days after your scheduled pay date, your child’s care will be subject to termination until the outstanding payment & late fees are paid in full. Late fee’s are a penalty & will not be included in the total amount paid for tax purposes. I will take all outstanding accounts to court & collections. Should it be necessary, parent/guardian is responsible for all court costs.


Overtime Rate Fee

A late fee of $1.00 per minute every minute that you pick up after your contracted time. This is the time on the daycare’s clock when the parents walk through the daycare door. A bill will be given to parents that pick up late. Overtime fee’s will be due with your next scheduled payment. Late fee’s are a penalty & will not be included in the total amount paid for tax purposes. I expect you to be PRMOPT in dropping off and picking up your child. Please remember that it’s your responsibility to allow ample time to get here to pick up your child on time.  Calling to inform me that you will be unavoidably late does not waive your late fees. For whatever reason that you may be late, I would still expect to be reimbursed for my services at my overtime rate. This rule will be strictly enforced & continued late pick ups may result in termination of services. This is to assure that children are picked up on time as not to impose on my family time.  Chronic late pick-ups are subject to termination.



A deposit equal to 1 week’s payment will be required. This deposit will be applied to the last week at the daycare only if the proper 2 week written notice is given. The deposit is NON-REFUNDABLE.


Trial Period

All new children will be cared for on a 2 week trial period beginning on your child‘s first day of care. During this time the Parent or Provider may terminate the child care agreement with 24 hours notice. No pre-paid fee’s will be credited/refunded upon cancellation during the Trial Period. After the Trial Period, a 2 week’s written notice is required to terminate the agreement (see Termination Policy).



The Provider reserves the right to terminate contract at any given time. The contract may be terminated by parent/guardian by giving 2 weeks written notice in advance of the ending date. Payment for the last week is due regardless of attendance. The deposit will be applied to the last week of care only if the proper notice is given. If proper notice is not given, the deposit will be forfeited.



Although I may have suggestions for back-up care, it’s considered the parents responsibility.


Child’s Absence

There are no refunds or discounts when a child is absent. Payment is still required for child’s absences; payable on the first day back at daycare. When a parent goes on vacation, I will accept a post dated check because payment is due before leaving for vacation. If not, care may be terminated and deposits will be forfeited.


Maternity Leave

In cases of your potential absence due to maternity or extended leave from your job, I still require full daycare payments for the entire time of your absence to hold your child’s position. In cases of maternity leave where you will be placing your new baby into my care, you will be required to fill out all necessary enrollment forms & return them on/before the new baby starts. An additional security deposit is also required. I give a 5 % sibling discount.



The daycare will be closed for the following holidays with regular pay when they fall on a day when the children are regularly scheduled for care: 

New Years Eve

New Years Day                                                           

Martin Luther King Day

Presidents Day                                     

Good Friday                                                                

Easter Monday                                    

Memorial Day                                      

Independence Day (& day after if it falls on Sunday-Thursday)

Labor Day

Columbus Day

Thanksgiving Day, the day before & after

Christmas Eve, Christmas day (& day after if it falls on Sun-Thurs)

I will send home a holiday closings calendar at the beginning of each year.


Provider’s Vacation

The Provider will have 10 days paid vacation per calendar year to use in a whole or on a day to day basis. Plenty of notice will be provided.  Parent will be required to pay an extra days pay per week for the first 10 weeks of each New Year (starting with the 1st Monday in January). This will pay the Provider’s vacation in advance. The Provider’s vacation pay is NON-REFUNDABLE. Other payment options are available.


Provider’s Sick/Personal Days

The Provider will have 5 sick/personal/training days paid per calendar year.



I supply each child with an afternoon snacks & drinks. Parents must provide a lunch for their child. If you send something that needs to go in the microwave, please put it in a microwavable container so it‘s less preparation & clean up. Do not send foods that have to be put in the oven or cooked on the stovetop. Please do not send food with the children (examples:  half eaten breakfasts, candy, gum, drinks/sippy cups, etc.) All food & drinks must be kept in the kitchen area & eaten during our scheduled meal times. I prefer that the children be fed breakfast before arriving to the daycare.

 It is VERY important that you note any allergies your child may have to any type of food and/or beverage or if your child absolutely does not like a particular food and/or beverage.



Always keep shot records current. Parents must bring an updated copy of your child’s immunization records each time your child receives immunizations.  


Please do not send your child in pajamas, send your child in weather appropriate play clothes that can get dirty. The daycare is not responsible for stained or ruined clothing. We do go out in most weather so bring your child prepared with a coat, shoes/boots, gloves, hats, or any other clothing appropriate for the day. If your child is not well enough to go out, he/she should not be here.  Parent must provide a full set of extra clothing to keep at the daycare for emergencies. If your child brings home a soiled set of clothing, replace the extra set the next day. As the weather changes throughout the year, your child’s extra set of clothing must change as well. Parents with infants/toddlers must provide diapers and wipes.

At the beginning of each school year, I ask all parents to bring in a box of tissues. I also ask parents to bring in plastic grocery bags if you have extras laying around (I use them to dispose dirty diapers before putting them in my garbage).


Potty Training

I will assist in potty training with the understanding that it will only work if we work together. Your child will not learn if they do not do it while in my care and at home. You must work with your child at home, either during a vacation or over a weekend before I will begin potty training here. Children should be able to pull their own pants up/down. Clothing should be easy to manage to encourage self-help skills. Buckles, buttons, belts, overalls & suspenders, when in a hurry to use the bathroom, may create a problem. I also require the following supplies: a pack of pull ups, wipes & a change of clothing, including socks. Pull ups are required until the child is completely potty trained (meaning several days of dry pull ups with NO accidents). Please ask the provider for the Potty Training agreement when the time is approaching.


Personal Property/Toys

The daycare provides a wide variety of toys to play with. Please do not bring any toys from home as this causes jealousy and fighting among the children and the possibility that the toy will get lost or broken. Children have a difficult time sharing with others & it’s even harder w/their own special toys. Exceptions being their blanket or stuffed animal/doll which will be put away until naptime. The Provider is not responsible for lost or broken items.

Please make sure the children do not bring anything to the daycare that poses a chocking hazard such as coins.

Should the child deliberately destroy the daycare toys or other property through misuse or willfulness, the parent will be required to replace it.


Field Trip & Outings

As part of our daily schedule, we will be going on outings, either walking or in the Provider’s vehicle (with appropriate child restraints used at all times). These outings will be to the neighborhood parks, Savage Library, to drop off/pick up children from school & run occasional errands locally. In the event there is a field trip, it will be planned & a permission slip will be sent home. If a situation (other than our daily outings listed above) arises & we have to leave the home for any reason, parents will be contacted.



A daily rest period will be scheduled for a few hours after lunch. Children will rest on their own individual nap mat in a quiet, restful area.   No child is forced to sleep; however they must remain quiet. Infants will nap in playpens at various times according to their individual needs. A special pillow, blanket or stuffed animal may be brought to use at nap time (it will be put away until nap time).



When dropping off and picking up the children from the daycare, please do not block other parents from leaving. Also, please don’t block my neighbor’s driveways or park in a numbered parking spot. Thanks!



All discipline will be initially handled by redirection. If the child is exhibiting temper tantrum type behavior, hurting self, others, or equipment, they will be separated from the group for a “time out.“ When the child shows that he/she is ready to demonstrate acceptable behavior, they are encouraged to join the rest of the group & try again.

When a child's behavior is continually upsetting or dangerous to others, parents will be contacted by a note, email or phone call. If the problem can't be resolved, arrangements will have to be made for the child to go elsewhere for care.


Arrivals & Departures

Please let me know as soon as possible if a child will be absent, getting picked up earlier than normal or arriving later than normal. I prefer that there are no drop-off or pick-ups during naptime.

If a child does not arrive at the normal time & no phone call is received, I will assume the child is not coming & make other arrangements for the day.

If a child is not picked up at the contracted time & no phone call is received, I will start calling the emergency contacts. Late fees may apply. Parents are free to call ANYTIME, day or night.

It’s normal for some children to have difficulty separating from parents, or cry when dropping off. Please be very brief during these transition times. The longer you prolong the departure, the harder it gets. A smile, cheerful good-bye kiss, and a reassuring word that you will be back soon are all that’s needed. In my experience, children are always quick to get involved in play or activities as soon as parents are gone. Never leave without telling your child goodbye.

Please be brief at drop-off/pick-up times, as well. This is a time of testing, when two different authority figures are present (parent & provider). Children will test to see if the rules still apply. Please be in control of your child during pick-up times. I expect parents to back up my rules.

No one other than the parents or authorized persons will be allowed to pick up your child without prior arrangement. I must be notified in advance & have a written note with the person's name & relationship to the child.

If there’s a court order restricting one parent away from the child, I must have a written note from the custodial parent in my file to that effect. Otherwise, I cannot prevent the non-custodial parent from picking up the child.

Parents must sign or initial the sign in/out sheet each day when dropping off & picking up.



If your child goes to the pediatrician and is prescribed medication, please keep your child home until they have completed 24 hours of antibiotic treatment. State regulations prevent a Daycare Provider from administering prescription or non-prescription medication without written parental authorization. Prescription medication can only be given when contained in a prescription bottle bearing the child’s name, directions for use, physician’s name, and current date.


Sickness Policy

Please do not bring your child if he/she is sick. I cannot stress this enough. If a child cannot participate in normal daycare routines, that child should not be at the daycare.

State Day Care regulations prohibit Family Day Care Providers from caring for a child who exhibits symptoms of acute illness. A child who has a fever, rash, nausea/vomiting, diarrhea, sore throat/Strep throat, Pink eye, Chicken pox, Head lice, Mumps, Measles, Impetigo, Fifths Disease, or other condition contagious to other children, or needing close attention is to be kept at home. The child needs to be symptom free for 24 hours prior to readmission. Furthermore, a child with a frequent, active cough  and/or a very runny nose needs to be at home. 


If symptoms should arise while the child is in my care, the parent will be notified immediately so that arrangements can be made for the child to be picked up by the parent or other authorized person. Once the child is removed from daycare due to illness, your child must be free of ALL symptoms for a full 24-hour period, or be accompanied by a doctor's note before returning to the daycare. This benefits your child, the other children, myself & my family.  Your compliance is appreciated, and will be compensated with assurance that all sick children will be kept home. Continual disregard of sick policy may result in immediate termination of contract. If I am unavailable due to illness, I will give you as much notice as possible. Parents are responsible for finding alternate care during the provider’s absences.


Coughs and Colds

If a runny nose, cold and/or cough symptoms do not improve in a few days OR are associated with a fever, please call your doctor!!! 


Your child may not attend daycare with a fever. My policy is that your child must remain free of fever without Tylenol for 24 hours before returning to daycare. The 24 hours begins when your child’s fever has broken and remains in a normal range. Fevers are usually signs of infection. If the fever is associated with other symptoms, call your doctor!!!


Diarrhea and Vomiting

A child with diarrhea and/or vomiting should be kept home for 24 hours after symptoms have resolved & the child is able to keep down food & fluids. Consult your doctor if fever & stomach pains last more than 24 hours or your child eats or drinks poorly & looks dehydrated (dry mouth, no tears, sunken eyes, urinates less than 4 times in 24 hours).


House Rules

No running, jumping, or screaming permitted inside the house. We "walk" and use "inside voices" indoors.

No name calling, teasing, swearing,  or bad language.

No gun or violent play allowed.
WE RESPECT EACH OTHER & KEEP OUR HANDS TO OURSELVES - No roughhousing, hitting, pushing, biting, grabbing, kicking, pulling, or pinching.

Lifting, carrying, climbing, or sitting on other children is not permitted.

WE REPECT OUR BELONGINGS & OUR ENVIRONMENT - No standing, bouncing, or jumping on furniture.

No hitting each other with anything, or throwing anything.   Parents are responsible to pay for damage or replacement costs of any mistreatment of toys, household items, and/or my home.

Please have your child remove their shoes in the foyer. For the safety of the children who lay & play on the floor & general cleanliness, I like to keep the carpets as clean as possible.